• Customer Support

    Provide effective customer service via remote desktop software from anywhere. Establish connection with remote PC, Mac, Linux, iOS or Android device.

  • IT Help Desks

    Your IT Help Desk can resolve customer issues and speed up resolution time with instant assistance, using remote desktop support software.

  • RemotePC Helpdesk

Why RemotePC HelpDesk?

  • Remote assistance

    • With an email invite or session code, establish an ad-hoc remote session at request for quick fix.
    • Get near 60 FPS speed during sessions via desktop; use in-session chat, access multiple monitors, receive files, lock computer, etc.,
  • Security

    • Industry standard TLS v1.2 and AES 256 bit encryption ensures secure remote sessions.
    • Verify sign-ins via additional one-time code sent to email for two-factor authentication.
  • Simple to use

    • No additional software installation required for technicians to connect to remote PC, Mac or mobile device.
    • Privacy-focused cross platform remote desktop support software.

Remote support on the go

Bring your customers device screen to you using the HelpDesk Mobile Viewer app for Android and iOS devices. Connect to customers devices in a few taps or schedule sessions from anywhere.